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Having your Bolsa Família benefit blocked can cause great concern, especially for those who depend on this aid to support their family.

But fortunately, in most cases the problem can be resolved quickly and effectively by following a few simple steps.



Find out if you have forgotten money at BACEN

If you are in this situation, this complete guide will help you understand why your benefit was blocked and, most importantly, what to do to unblock it.

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Keep reading to learn about the most common causes of the blockage, the solutions and, of course, the websites and apps that can help you resolve it as quickly as possible.

Common reasons for blocking Bolsa Família

First of all, the Bolsa Família blockage can happen for a number of reasons, and understanding the exact reason is the first step to solving the problem. The most common reasons include:

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  • Outdated data in CadÚnico: Often, the registration in the system is out of date, which prevents the renewal of the benefit.
  • Family income outside the criteria: If the income per person in your family exceeds the limit allowed by the program, the benefit may be blocked.
  • School attendance and health: For families with children, school attendance and health monitoring are mandatory and, if not complied with, the benefit may be suspended.

So, now that you know the possible causes, let's get down to business: how to recover your blocked Bolsa Família.

Step by step guide to unlocking Bolsa Família

Here are the main steps you can take to resolve the issue:

Update your CadÚnico

Firstly, updating CadÚnico is essential to ensure that your family's information is correct.

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Update the system whenever there is any change – such as a change of address, increase in income or new family members.

You can carry out this update directly at the nearest CRAS (Social Assistance Reference Center). Bring documents such as ID, CPF, children's birth certificates and proof of residence.

If you prefer to check the status of your registration before going to CRAS, you can access the official CadÚnico website for information.

Access CadÚnico: CadÚnico website

Check family income

If your benefit was blocked because your family income exceeded the permitted limit, you need to review this information.

Remember: Bolsa Família serves families with an income of up to R$1,218 per person, and you must report any changes to the system.

If you believe that the income reported is correct, you can check your data directly on Meu CadÚnico, where you can check all the details about the benefit and the registration status.

Access My CadÚnico: My CadÚnico

Prove school attendance

Next, families with children between the ages of 6 and 17 need to ensure that they are attending school regularly to continue receiving Bolsa Família.

If your benefit has been blocked due to lack of proof of school attendance, go to your children's school and request regularization.

In more urgent cases, you can also contact the Education Portal, which offers information on how to access and prove school attendance.

Check out more on the Education Portal: Education Portal

Get health monitoring

Finally, another important criterion for receiving Bolsa Família is health monitoring.

Children under 7 years of age must have their vaccinations up to date, and pregnant women must have prenatal care.

If the blockage occurred for this reason, go to the nearest health center to regularize the situation.

Therefore, you can also check more details about the health of children and pregnant women in your family through the Ministry of Health website.

Learn more about health monitoring: Ministry of Health

Useful tools and websites to resolve the Bolsa Família blockage

In addition to following the steps above, there are some digital tools and websites that can make it easier to solve the problem. Here are the main ones you should access:

  • Family Grant Portal: The program's official portal, where you can consult detailed information, payment dates and how to proceed to regularize the benefit.
  • Family Allowance Application: A free application for Android and iOS that allows you to check your balance, verify the status of your benefits and other features.
  • Dataprev: The Dataprev website offers detailed information about Bolsa Família and other social policies.

How to avoid Bolsa Família being blocked again

After recovering your benefit, it is important to follow some tips to avoid new blocks in the future:

  • Keep your registration up to date: Every two years, update CadÚnico, even if there are no significant changes in your situation.
  • Monitor your family's income: Make sure your income stays within the limits set by the program.
  • Follow health and education: Ensure that health monitoring and school attendance requirements are being met.

Solve the problem of blocked Bolsa Família today

Having your Bolsa Família blocked can be stressful, but with the right steps and the right resources, it is possible to unlock the benefit quickly and efficiently.

Update your registration, monitor your family's school attendance and health, and use the digital tools available to resolve everything as quickly as possible.